Monitech Display Technology
Industrial Monitor Repairs

Monitech Display Technology Frequently Asked Questions




1) How long will it takes to get my Screen/Monitor repaired?


In most cases repairs are done and completed in 2 to 5 working days.
In case that the repair needs some part that we don't carry in stock ,our service team will notify you with an ETA.





2) How much will it cost to repair my Screen or Monitor?


After diagnosis and evaluation of your item, you will receive a quote that includes parts involved and labour, Monitech guaranty that you will save more than 60% of the cost of buying new one.




3)Does Monitech do On-Site services?


If you need our technician to visit you on site ,you let us know and we can organize it providing your location is within 40 km radius from our premises ,There will be some fees depending on travel time and time spent on the job.




4) What is priority job with Industrial Monitor Repairs?


Most industrial monitor are the most important interface between Machine and Human, so when the monitor fails the machine is useless, you can loose productions for days.
In that case you let us know and your monitor will be looked at as soon as we get it. There will be an extra fee of 15% of the total cost of the repair.




5)What is Monitech shipping policy?


Monitech takes NO responsibility of shipping both to and from our warehouse.
You can nominate the courier of your choice and even insurance if you like.




6)How about warranty?


Monitech warranty is 4 months from the day of completion of the repairs, unless otherwise agreed on .
In case of unlikely event ,that your item fails after repair (during warranty period) ,Please contact Monitech ,and our service team will assist you with any questions, if your item proven to be faulty again ,Send it to us and will be looked as priority free of charge.




7)How can I check the progress of my monitor or screen repairs?


You just contact Monitech ( 8:00AM until 5:30PM Monday to Friday),Or you can email us at :accounts@monitech.com.au ,and our service team will help you.




8)How about payment options?


All major credit cards are accepted, company cheques and EFT to Monitech account .Account details found in the bottom section of Monitech invoices.

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